Your Data, Clearly Explained

123abc Privacy Policy — How We Handle Your Personal Information

At 123abc, we believe you have every right to know exactly what happens to your personal data when you use our platform. This Privacy Policy explains it plainly — what we collect, why we collect it, who can see it, and what control you have over it as a Pakistani player.

Last updated: January 2025  ·  Applies to all registered and prospective 123abc members
123abc

What the 123abc Privacy Policy Covers

Six key commitments that define how 123abc treats your personal data. The full detail is in the policy below — these cards give you the headline picture.

We Only Collect What We Need

123abc collects personal data for specific, legitimate purposes — account registration, payment processing, verification, and support. We don't collect data speculatively or store information that has no clear operational purpose on the platform.

Your Data Is Never Sold

123abc does not sell, rent, or trade your personal information to third parties for their marketing purposes. Full stop. Your details belong to you, and they stay within the 123abc operational environment unless you have explicitly consented otherwise.

256-Bit SSL Encryption on Everything

Every page on 123abc, every form submission, and every financial transaction is protected by 256-bit SSL encryption — the same standard used by major banks. Your data is never transmitted in plain text across any channel.

You're in Control

You have the right to access, correct, and request deletion of your personal data held by 123abc. These rights can be exercised at any time by contacting our support team — no complicated processes, no unnecessary delays, no small print that takes away what the headline gives.

Limited, Necessary Third-Party Sharing

Some data must be shared with third parties — payment processors to handle your Easypaisa and JazzCash transactions, identity verification partners for KYC, and technology providers that keep the platform running. All third parties are contractually bound to handle your data securely and only for the specified purpose.

Retention Only as Long as Necessary

123abc retains your personal data only for as long as your account is active and for the legally required period thereafter. Once the retention period expires, data is securely deleted or anonymised. We don't keep data indefinitely just because we can.

1 Introduction

This Privacy Policy explains how 123abc ("we", "us", "the Platform") collects, uses, stores, and shares personal information provided by users ("you", "Player") when you visit, register, or interact with the 123abc website at https://123abc.life and all associated services.

At 123abc, privacy is not an afterthought. Hundreds of thousands of Pakistani players trust the platform with their names, payment details, and gaming history — and that trust is something we take seriously every day. This policy is written to be readable and honest, not to bury important information in legal language that serves the platform rather than the player.

By creating an account on 123abc, making a deposit, or using any platform feature, you acknowledge that you have read and understood this Privacy Policy. This policy should be read alongside the Terms and Conditions, which govern your overall relationship with 123abc.

Plain summary: This policy tells you what personal data 123abc holds about you, why we hold it, and what you can do about it. If you have questions at any point, our support team at support@123abc.life is available 24 hours a day.

2 Data Controller

For the purposes of this Privacy Policy, 123abc is the data controller — meaning we determine the purposes and means by which your personal data is processed. When you register and interact with 123abc, you are sharing your data directly with us, and we are responsible for how it is handled.

All data processing activities carried out by 123abc are conducted in accordance with the obligations set out in this Privacy Policy. Where we engage third-party processors (such as payment processors or identity verification services), those parties act as data processors under our instruction and are contractually required to process data only as directed by 123abc and in compliance with applicable data protection standards.

For any privacy-related enquiry, please contact the 123abc Data Privacy team at: support@123abc.life with the subject line "Privacy Enquiry".

3 Personal Data We Collect

123abc collects personal data through three primary channels: information you provide directly during registration and account management, information generated automatically through your use of the platform, and information received from third parties such as payment processors and identity verification services.

3.1 Information You Provide Directly

  • Identity data: Full name, date of birth, CNIC (Computerised National Identity Card) number, and a copy of your CNIC or other identity document when requested for KYC verification.
  • Contact data: Pakistani mobile phone number, email address.
  • Account credentials: Username and hashed password. We do not store passwords in plain text under any circumstances.
  • Payment data: Payment method identifiers — for example, Easypaisa or JazzCash mobile numbers, NayaPay or SadaPay wallet references, bank account details for IBFT, or masked Visa/Mastercard card numbers. Full card numbers are handled by our PCI-DSS compliant payment gateway and are never stored on 123abc servers.
  • Communication data: Records of your interactions with 123abc support, including live chat transcripts, emails, and any documents you submit.

3.2 Data Generated by Your Use of the Platform

  • Transaction data: A full record of deposits, withdrawals, bets placed, games played, and bonus activity associated with your account.
  • Technical data: IP address, browser type and version, device type, operating system, and network information collected when you access the platform.
  • Usage data: Pages visited, session duration, navigation paths, game preferences, and feature interaction patterns. This data is primarily used in aggregated form for platform improvement.
  • Cookie data: As described in Section 7 below.

3.3 Data from Third Parties

  • Identity verification results and fraud flag data from our KYC and anti-fraud service providers.
  • Transaction status and confirmation data from payment processors (Easypaisa, JazzCash, NayaPay, SadaPay, banking partners).
  • Self-exclusion status from responsible gaming databases, where applicable.

Why does 123abc need CNIC information? CNIC verification is required to confirm your identity, prevent fraud, ensure you meet the 18+ age requirement, and comply with anti-money laundering obligations. It is not used for any marketing purpose and is stored with restricted access within the 123abc system.

123abc

4 How We Use Your Personal Data

123abc uses your personal data only for purposes that are necessary for the operation of the platform or that you have expressly consented to. The table below summarises the primary uses of your data:

Purpose Data Used Why It's Necessary
Account registration & management Identity, contact, credentials Required to create and maintain your account
Processing deposits & withdrawals Payment data, identity data Required to move funds between your wallet and 123abc
Identity verification (KYC) CNIC, identity documents Age verification, fraud prevention, anti-money laundering
Calculating & paying bonuses Transaction data, usage data Required to apply correct promotions to eligible accounts
Customer support Identity, communication, transaction data Required to investigate and resolve queries
Fraud prevention & security Technical, transaction, identity data Protecting players and the platform from abuse
Platform improvement Aggregated usage data Understanding how players use the platform to improve it
Responsible gaming monitoring Transaction data, usage patterns Identifying and supporting at-risk players
Marketing communications Contact data, preferences Only where you have given explicit consent (see Section 11)

123abc does not use your personal data for purposes beyond those listed above without obtaining fresh consent or establishing a new lawful basis for processing.

5 Legal Basis for Processing

123abc processes personal data under the following legal bases:

  • Contractual necessity: Processing required to fulfil the agreement between you and 123abc — including account registration, payment processing, bet settlement, and customer support. Without this processing, 123abc cannot provide its services to you.
  • Legitimate interests: Processing that serves 123abc's legitimate business interests — including fraud detection, platform security, responsible gaming monitoring, and general platform analytics — provided those interests are not overridden by your rights and freedoms.
  • Legal obligation: Processing required to comply with applicable laws — including anti-money laundering (AML) regulations, Know Your Customer (KYC) requirements, and any regulatory obligations applicable to the operation of an online gaming platform.
  • Consent: Processing for purposes beyond operational necessity, most notably direct marketing communications, where your explicit opt-in consent has been obtained. You may withdraw consent at any time (see Section 11).

6 Sharing Your Data with Third Parties

123abc shares your personal data with third parties only where necessary, and always under contractual arrangements that require those parties to handle your data securely and only for the specified purpose. We do not sell your data to any third party for their own marketing or commercial purposes.

6.1 Payment Processors

To process your deposits and withdrawals, 123abc shares necessary payment and identity data with the relevant payment service providers — Easypaisa, JazzCash, NayaPay, SadaPay, banking partners, and card processing gateways. These providers use your data solely to execute the specific transaction.

6.2 Identity Verification & KYC Providers

123abc uses third-party identity verification services to conduct KYC checks. Your name, CNIC details, and document images may be shared with these providers for the sole purpose of verification. All such providers are contractually bound to data security and confidentiality obligations.

6.3 Technology and Infrastructure Providers

Like all online platforms, 123abc uses third-party technology for hosting, security monitoring, customer support software, and platform analytics. These providers may have access to data as part of their service delivery but are prohibited from using it for any independent purpose.

6.4 Legal and Regulatory Disclosure

123abc may be required to disclose personal data to regulatory authorities, law enforcement agencies, or courts under applicable legal obligations. We will disclose only the minimum data required and, where legally permissible, will notify affected players of any such disclosure.

6.5 Business Transfers

In the event of a merger, acquisition, or sale of all or part of the 123abc business, player data may be transferred to the acquiring entity. You will be notified of any such transfer and of any material changes to the handling of your data that result from it.

7 Cookies and Tracking Technologies

123abc uses cookies and similar tracking technologies to enable platform functionality, remember your preferences, and understand how players interact with the website. This section explains what types of cookies are used and how you can manage them.

7.1 Essential Cookies

These cookies are required for the platform to function. They maintain your login session, keep your account secure between pages, and remember your language and display preferences. Essential cookies cannot be disabled without breaking core platform functionality.

7.2 Functional Cookies

Functional cookies remember choices you make on 123abc — such as your preferred game view or notification settings — to provide a more personalised experience. These are enabled by default but can be disabled in your browser settings without affecting core functionality.

7.3 Analytics Cookies

123abc uses analytics tools to understand aggregated player behaviour — which pages are most visited, where players encounter difficulty, and how navigation flows are used. Analytics cookies help us improve the platform. Data collected is anonymised before use in any internal reporting.

7.4 Managing Cookies

You can manage cookie preferences through your browser settings at any time. Note that disabling essential cookies will prevent you from logging into your 123abc account. Most modern browsers on Android and iOS (the devices most Pakistani players use to access 123abc) provide granular cookie management within their settings menus.

Note: 123abc does not use third-party advertising cookies to track you across other websites. The cookies used on the platform are limited to those described above and serve only platform-operational and improvement purposes.

123abc

8 Data Security

Protecting the personal and financial data of 123abc players is an operational priority, not a compliance checkbox. The following technical and organisational measures are in place to safeguard your information:

  • Transport security: All data transmitted between your device and 123abc servers is encrypted using TLS 1.3 with 256-bit AES encryption. HTTPS is enforced across every page of the platform.
  • Storage security: Personal data is stored in encrypted databases with access restricted to authorised personnel on a strict need-to-know basis. Payment card data is never stored on 123abc infrastructure — it is handled entirely within PCI-DSS compliant payment gateways.
  • Password security: Account passwords are hashed using industry-standard algorithms. Unhashed passwords are never stored, logged, or accessible to any 123abc staff member.
  • Access controls: Internal access to player data is governed by role-based access controls. All staff access to sensitive data is logged and auditable.
  • Security audits: 123abc conducts regular independent security assessments. Critical vulnerabilities are patched within 24 hours of identification.
  • Incident response: In the event of a data breach that is likely to affect your rights, 123abc will notify affected players promptly and take immediate steps to contain and remediate the breach.

Despite these measures, no online system is completely immune to security threats. 123abc strongly encourages you to use a strong unique password for your account, enable any available two-factor authentication, and avoid accessing 123abc on shared or public devices where possible.

9 Data Retention

123abc retains your personal data for the period necessary to fulfil the purposes described in this Privacy Policy, and for as long as required by applicable legal and regulatory obligations. The following retention periods apply as general guidance:

  • Active account data: Retained for the full period your account remains open and for a minimum of 5 years after account closure, in compliance with AML and gaming regulatory requirements.
  • Transaction records: Retained for a minimum of 5 years following the transaction date, in line with standard financial record-keeping obligations.
  • KYC and identity documents: Retained for 5 years after account closure or the date of the last transaction, whichever is later.
  • Customer support communications: Retained for 3 years from the date of the communication, or until any related dispute is fully resolved.
  • Marketing consent records: Retained for 3 years from the date consent was given or until you withdraw consent, whichever is earlier.
  • Technical and usage logs: Retained in anonymised or aggregated form only after 12 months; identifiable log data is deleted at 12 months.

When the applicable retention period expires, 123abc will either securely delete the data or anonymise it so it can no longer be linked back to any individual. You may request early deletion of your data (see Section 10), subject to 123abc's ability to fulfil legal retention obligations.

10 Your Data Rights

As a user of 123abc, you have the following rights in relation to your personal data. These rights are genuine — not procedural hurdles designed to discourage you from using them:

Right to Access

You can request a copy of all personal data 123abc holds about you. Requests are processed within 30 days at no charge.

Right to Correction

If any personal data held by 123abc is inaccurate or incomplete, you have the right to have it corrected. Contact support with the correction details and supporting documentation.

Right to Deletion

You can request deletion of your personal data. Requests will be fulfilled subject to any legal retention obligations that prevent full deletion — we'll tell you clearly what we can and cannot delete and why.

Right to Object

You can object to the processing of your data where that processing is based on legitimate interests. If your objection is valid, 123abc will cease the specific processing activity.

Right to Restriction

In certain circumstances you can request that 123abc restricts processing of your data — for example while a dispute about data accuracy is being resolved.

Right to Portability

You can request your data in a structured, machine-readable format for transfer to another service provider. This right applies to data you provided directly and that was processed on the basis of contract or consent.

To exercise any of these rights, contact 123abc at support@123abc.life with the subject line "Data Rights Request". Please include your account username, a description of the right you wish to exercise, and any relevant details. 123abc will acknowledge your request within 5 business days and fulfil it within 30 days, or explain any reason for delay.

11 Marketing Communications

123abc may send you promotional communications about bonuses, new features, and seasonal offers — but only if you have explicitly opted in to receive them. Marketing communications are never sent without prior consent.

If you opted in during registration or at any subsequent point, you may receive promotional messages via SMS to your registered Pakistani mobile number or via email. Each promotional message will contain a straightforward unsubscribe option. You can also manage your communication preferences at any time from within your 123abc account settings.

Withdrawing marketing consent does not affect your ability to receive essential account communications — such as withdrawal confirmations, security alerts, or responses to your support queries. Those communications are sent on the basis of contractual necessity and will continue regardless of marketing preferences.

Opting out is easy: Reply STOP to any SMS, use the unsubscribe link in any email, or update your preferences in the 123abc account settings. Opt-out requests are processed within 5 business days.

12 Protection of Minors

123abc is strictly an 18+ platform. We do not knowingly collect or process personal data from anyone under the age of 18. Age verification is a mandatory step of the KYC process, and 123abc employs active monitoring to identify and close accounts that may belong to underage individuals.

If 123abc discovers that personal data has been inadvertently collected from a minor, that data will be deleted immediately and the account will be permanently closed. If you are a parent or guardian and believe your child has registered on 123abc, please contact support@123abc.life immediately with the relevant account details and we will investigate and act without delay.

For detailed information on 123abc's approach to responsible gaming and player protection, please visit the Responsible Gaming page.

13 International Data Transfers

Some of 123abc's technology partners and service providers operate infrastructure in jurisdictions outside Pakistan. Where personal data is transferred internationally, 123abc ensures that appropriate safeguards are in place to protect your data to at least the same standard as described in this Privacy Policy.

Safeguards used for international transfers include: contractual data processing agreements with all third-party processors, restrictions on onward transfer, and requirements for processors to implement technical and organisational security measures equivalent to those employed by 123abc.

123abc does not transfer your personal data to any country or organisation that does not provide an adequate level of data protection relative to the standards set out in this Privacy Policy.

14 Changes to This Privacy Policy

123abc reviews this Privacy Policy regularly and may update it to reflect changes in platform operations, legal requirements, or data processing practices. When material changes are made, you will be notified via your registered contact details and/or via a prominent notice on the 123abc website. The updated policy will state the effective date at the top.

Continued use of the 123abc platform after the effective date of any updated Privacy Policy constitutes acceptance of the revised policy. If you disagree with any changes, you should stop using the platform and contact support to arrange account closure. Your real-money balance will be returned to you in accordance with the standard withdrawal process.

We recommend bookmarking this page and checking it periodically, particularly around major platform updates or at the start of each year. The current version was last updated in January 2025.

15 Contact and Data Enquiries

For any question, concern, or formal request relating to this Privacy Policy or the handling of your personal data by 123abc, please get in touch using the following:

  • Email: support@123abc.life (subject line: "Privacy Enquiry" or "Data Rights Request")
  • Live Chat: Available 24/7 from within your logged-in 123abc account — the fastest way to reach the team for routine privacy questions.
  • FAQ: Visit our FAQ page for answers to the most common data and privacy questions.

123abc aims to acknowledge all privacy-related communications within 5 business days and to resolve requests fully within 30 calendar days. For particularly complex requests (for example, comprehensive data access requests involving large volumes of transaction history), we may extend the resolution period by a further 30 days, in which case we will notify you of the extension and the reason for it.

This Privacy Policy was last reviewed in January 2025 and is effective immediately for all new registrations and existing 123abc accounts. Thank you for trusting 123abc with your personal data — we take that responsibility seriously.

Your Data Is Safe on 123abc — Now Come and Play

You know how your data is used, who can see it, and what rights you have. 123abc is a platform built on transparency — in privacy, in bonuses, and in every PKR transaction. Join half a million Pakistani players and experience it yourself.

18+ only. Gambling involves risk. Please play responsibly.